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The CX Equation
Tap CXM

The CX Equation

No. of episodes
4
Latest episode
2025-12-16
Business News Management Business News

Where can you listen?

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The CX Equation podcast from Tap CXM discusses what it really takes to deliver great customer experience in complex organisations.
Hosted by industry leaders Chantelle Casey and Mark Clydesdale, each episode is a practical and refreshingly honest conversation with leaders doing the work. Deep-diving into the strategies and technologies transforming CX across all business sectors, from CRM rollouts to loyalty redesigns to workflow overhauls - and everything in between.
Whether you're a CX leader, marketer, or enterprise decision-maker, Tap CXM’s podcast offers practical advice to help you mastering customer experience (CX) in today’s ever-changing, competitive landscape.

Episodes

Questions & Answers

How many episodes are there of The CX Equation?

There are 4 episodes avaiable of The CX Equation.

What is The CX Equation about?

We have categorized The CX Equation as:

  • Business
  • News
  • Management
  • Business News

Where can you listen to The CX Equation?

The CX Equation is available, among others places, on:

  • Spotify
  • Apple Podcasts
  • Podtail
  • Google Podcasts

When did The CX Equation start?

The first episode of The CX Equation that we have available was released 23 October 2025.

Who creates the podcast The CX Equation?

The CX Equation is produced and created by Tap CXM.