Kelly Smith

Healthcare UX

No. of episodes

5

Latest episode

2026-09-07

Where can you listen?

Interviews with the designers, researchers, and product leaders shaping digital health — from patient apps and clinician tools to the EHRs everyone loves to hate. Good design in healthcare has to survive what consumer products never face: regulation, clinical workflows, patient safety, and the competing needs of everyone in the room. Each episode is a focused conversation with someone doing that work — one guest, one topic, one close look at where the way a system is built collides with what the people who use it actually need. Patients, clinicians, caregivers. Real people, not just users. Whether you already work in healthcare UX or you're trying to break into it, this show is about learning the craft: how experienced designers navigate the constraints, what they've shipped, what they've had to concede, and what they wish the field would finally fix. Every conversation ends the same way — with the one fix our guest is tired of waiting for. Hosted by Kelly Smith. Find more at kellysmith.me/healthcareux.